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Leon Adato","description":"This week Leon Adato and I break down the state of applying for roles in tech. We cover...\n\n📝 What a resume or CV is and is not\n🤝 Leveraging your connections rather than relying on applying cold\n🪄 How most job descriptions are works of fiction\n🦾 White-fonting to game AI resume assessment\n🧪 Experimental ways we could recruit\n\n...and our pitch for Kubernetes the Rock Opera (and much more)\n\nYou can find Leon's job postings weekly on his website:\nhttps://www.adatosystems.com/category/joblistings/\n\nYou can find Leon on:\n\nLinkedIn: https://www.linkedin.com/in/leonadato/\nBluesky: https://bsky.app/profile/leonadato.bsky.social\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nBluesky: https://bsky.app/profile/slightreliability.bsky.social\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/mgDysbIwrgc/maxresdefault.jpg","width":1280,"height":720}},{"id":"aXXa_EeQFzQ","publishedAt":"2025-03-26T19:51:16Z","title":"Episode 94 - Getting a Start in SRE with Priyam Kumar","description":"This week Priyam Kumar shares his story of moving from a massive organisation to a startup and the challenges and growth that came from that. We discuss...\n\n🪖 War stories and examples of production incidents\n🩹 The \"hacks\" we build to keep things running (and how maybe that's just normal)\n😎 Keeping it simple... YAGNI (You Ain't Gonna Need It!)\n🧯 The perils of getting stuck in reactive mode\n📖 Areas of of learning if you want to get into SRE\n\n...and much much more.\n\nYou can find Priyam on:\n\nLinkedIn: https://www.linkedin.com/in/priyam-kumar/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nBluesky: https://bsky.app/profile/slightreliability.bsky.social\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/aXXa_EeQFzQ/maxresdefault.jpg","width":1280,"height":720}},{"id":"t7BcZbFys3g","publishedAt":"2025-03-11T06:23:49Z","title":"Episode 93 - SRE Leadership with Michelle Casey","description":"This week Michelle Casey shares her insights as a 'head of' engineering manager in the SRE context. This was one of my favourite conversations on the podcast so far. We cover topics such as...\n\n🤷🏽 Why move into leadership?\n👁️ Learning from other leaders\n💎 What is unique about SRE leadership?\n👑 Women in engineering leadership\n\n...and we go through some feedback I got as a leader recently.\n\nResources that Michelle mentions during the episode:\n\nThe Five Dysfunctions of a Team (book): https://www.tablegroup.com/topics-and-resources/teamwork-5-dysfunctions/\nThe Phoenix Project (novel): https://itrevolution.com/product/the-phoenix-project/\nThe Unicorn Project (novel): https://itrevolution.com/product/the-unicorn-project/\nHow Complex Systems Fail (website): https://how.complexsystems.fail/\nHow Your Systems Keep Running Day After Day (talk): https://www.youtube.com/watch?v=xA5U85LSk0M\nThe Curse of the Systems Thinker (article): https://blog.relyabilit.ie/the-curse-of-systems-thinkers/\nConfessions of an SRE Manager (talk): https://www.usenix.org/conference/srecon23americas/presentation/hatch\nGender Decoder (website): https://gender-decoder.katmatfield.com/\n\nYou can find Michelle on:\n\nLinkedIn: https://www.linkedin.com/in/michelle-casey-00b39837/\nSteve Licks Instagram: https://www.instagram.com/tailsofstevielicks?igsh=MWFhenVzdzh6Zmtudw%3D%3D\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nBluesky: https://bsky.app/profile/slightreliability.bsky.social\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre\n\n00:00 Michelle's journey to leadership\n03:40 Should I become a leader?\n06:54 Positive leadership traits\n10:40 Books and content that have inspired us\n13:40 Not so positive leadership traits\n17:25 Resilience engineering\n21:20 Tough feedback is important\n25:53 Empathy vs compassion\n31:40 Being a woman in tech\n34:27 Mental resilience in leadership","thumbnail":{"url":"https://i.ytimg.com/vi/t7BcZbFys3g/maxresdefault.jpg","width":1280,"height":720}},{"id":"fezhtjcwa9c","publishedAt":"2025-02-25T19:17:00Z","title":"Episode 92 - Observability Maturity with Ádám Tóth","description":"This week Adam and I get philosophical about what constitutes maturity in the field of observability. We tackle questions such as...\n\n💸 Does your org treat observability as a cost centre or a value add?\n🔥 Are you using observability reactively to solve problems? Or proactively to build better products and services?\n👤 Is your observability connected to your users and business in a meaningful way?\n🌐 Is monitoring the social media sentiment of your product part of observability?\n\n...and much more.\n\nYou can find Adam at:\n\nLinkedIn: https://www.linkedin.com/in/adam-toth-innovateq/\nInnovaTeQ website: https://innovateq.io/\n\nI mentioned the 'This Is Fine!' podcast about resilience engineering. Find it on Spotify or at https://www.thisisfinepod.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nBluesky: https://bsky.app/profile/slightreliability.bsky.social\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/fezhtjcwa9c/maxresdefault.jpg","width":1280,"height":720}},{"id":"qJjYbMTnH-0","publishedAt":"2025-01-21T18:55:52Z","title":"Episode 91 - Head in the Clouds","description":"In this episode I explore the challenges of achieving unified observability when integrating with SaaS products and services. I cover:\n\n🌊 The new wave of mega-complex SaaS\n⚗️ Challenges integrating SaaS with our observability pipelines\n👩‍🦯 How the lack of SaaS autonomy limits the effectiveness of OpenTelemetry\n💰 Paying twice to ingest, store, and search telemetry\n📈 Monitoring and predicting SaaS observability costs\n\n...and much more.\n\nShout out to Mark Chiavaroli (and apologies for mispronouncing your surname multiple times), Damian Sharrock, and Reece Hewitt for bouncing ideas on this topic.\n\nThe 'Is it observable?' series can be found here: https://isitobservable.io/\n...and you can find Henrik on LinkedIn: https://www.linkedin.com/in/hrexed/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nBluesky: https://bsky.app/profile/slightreliability.bsky.social\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/qJjYbMTnH-0/maxresdefault.jpg","width":1280,"height":720}},{"id":"qyMk1UCzgZE","publishedAt":"2024-09-03T20:19:14Z","title":"Episode 89 - Blameless Post-mortems with Karanveer Anand","description":"This week I'm joined by Karanveer Anand, SRE Technical Program Manager at Google to discuss blameless post-mortems. We cover:\n\n🦅 The recent Crowdstrike outage and their public post-mortem\n🚑 When do we do a blameless post-mortem?\n😕 How do we do a blameless post-mortem?\n✅ How do we make sure action items are followed through?\n📰 The power of learning from post-mortems created by other teams and orgs\n\n...and much more.\n\nYou can find Karanveer on LinkedIn: https://www.linkedin.com/in/karanveer/\n\nYou can find Crowdstrike's preliminary post incident report here: https://www.crowdstrike.com/blog/falcon-content-update-preliminary-post-incident-report/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre\n\nThis episode was sponsored by SquaredUp. SquaredUp combines all your data with awesome dashboards, analytics, health rollup, and notifications, into a unified observability portal. Using a data mesh architecture, SquaredUp is a beautifully simple way to get instant access to the insights that matter, whenever you need them. If you want to know more head over to https://squaredup.com/ to sign up for your free account.","thumbnail":{"url":"https://i.ytimg.com/vi/qyMk1UCzgZE/maxresdefault.jpg","width":1280,"height":720}},{"id":"SoVyGXtOeb4","publishedAt":"2024-08-27T20:06:54Z","title":"Episode 88 - OpenTelemetry Revisited with Zach Michel","description":"This week Zach Michel from https://middleware.io/ and I discuss the state of OpenTelemetry and what it means to adopt it. We cover:\n\n🌩️ Achieving observability in a SaaS world\n🥫 Context propagation - the magic sauce of OTEL\n🚪 The telemetry gateway concept and leveraging the OTEL collector\n🪵 The state of OpenTelemetry logging\n🫂 Making use of the OpenTelemetry community\n\n...and much more.\n\nYou can find Zach on LinkedIn: https://www.linkedin.com/in/zamichel/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nFor a list of ways to interact with the OpenTelemetry community go to:\nhttps://opentelemetry.io/community/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre\n\nThis episode was sponsored by SquaredUp. SquaredUp combines all your data with awesome dashboards, analytics, health rollup, and notifications, into a unified observability portal. Using a data mesh architecture, SquaredUp is a beautifully simple way to get instant access to the insights that matter, whenever you need them. If you want to know more head over to https://squaredup.com/ to sign up for your free account.","thumbnail":{"url":"https://i.ytimg.com/vi/SoVyGXtOeb4/maxresdefault.jpg","width":1280,"height":720}},{"id":"1CoDHVqjvx4","publishedAt":"2024-07-24T20:06:48Z","title":"Episode 87 - Measuring the value of SRE with Artem Yakimenko","description":"In Episode 80 Niall Murphy talked about the need for SREs to be better at articulating the value of our work. In this episode I'm joined by ex-Googler and Engineering Director (SRE) at Culture Amp Artem Yakimenko about how we might achieve this.\n\nWe discuss both quantifiable and qualitative approaches including leveraging the untapped data in support tickets, customer sentiment and rankings, the relationship between finance and performance, the link between user design and performance, and so much more.\n\nBooks mentioned in the episode:\n\n100 Things Every Designer Needs to Know About People\nBy Susan Weinschenk\nhttps://www.amazon.com.au/Things-Every-Designer-Needs-People/dp/0321767535\n\nYou can find Artem on LinkedIn: https://www.linkedin.com/in/temikus/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre\n\nThis episode was sponsored by SquaredUp. SquaredUp combines all your data with awesome dashboards, analytics, health rollup, and notifications, into a unified observability portal. Using a data mesh architecture, SquaredUp is a beautifully simple way to get instant access to the insights that matter, whenever you need them. If you want to know more head over to https://squaredup.com/ to sign up for your free account.","thumbnail":{"url":"https://i.ytimg.com/vi/1CoDHVqjvx4/maxresdefault.jpg","width":1280,"height":720}},{"id":"EvgB0OMfsYA","publishedAt":"2024-06-14T20:17:33Z","title":"Episode 86 - Evolving SLOs with Dom Finn","description":"In the world of SRE we constantly talk about defining SLOs, but what about evolving them over time? This week I chat with SRE Tech Lead Dom Finn about just that. We cover the relationship between reliability and user analytics, latency classes as a way to speak SLOs with business stakeholders, the role of NFRs and how the thresholds differ from SLOs, and much more.\n\nBooks mentioned in the episode:\n\nThe Beginning of Infinity: Explanations That Transform the World\nBy David Deutch\nhttps://www.amazon.com.au/Beginning-Infinity-Explanations-Transform-World/dp/0143121359\n\nTurn The Ship Around!\nBy David Marquette\nhttps://davidmarquet.com/turn-the-ship-around-book/\n\nYou can find Dom on LinkedIn: https://www.linkedin.com/in/dom-finn/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre\n\nThis episode was sponsored by SquaredUp. SquaredUp combines all your data with awesome dashboards, analytics, health rollup, and notifications, into a unified observability portal. Using a data mesh architecture, SquaredUp is a beautifully simple way to get instant access to the insights that matter, whenever you need them. If you want to know more head over to https://squaredup.com/ to sign up for your free account.","thumbnail":{"url":"https://i.ytimg.com/vi/EvgB0OMfsYA/maxresdefault.jpg","width":1280,"height":720}},{"id":"g11264mkbwk","publishedAt":"2024-05-02T20:00:14Z","title":"Episode 85 - Feeling SaaSsy","description":"This week I talk about the impact of SaaS-first technology strategies on the work of an SRE. I pose questions about observability, ownership, on-call, and how much control we have over reliability.\n\nYou can find the Bleeding Tech blog on Medium: https://medium.com/@stownshend\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/g11264mkbwk/hqdefault.jpg","width":480,"height":360}},{"id":"bay_zTrCQPY","publishedAt":"2024-04-02T19:25:33Z","title":"Episode 84 - Clinical Troubleshooting with Dan Slimmon","description":"This week I chat with Dan Slimmon about applying the approach doctors use to treat patient symptoms during incident response.\n\nYou can find Dan's blog at https://blog.danslimmon.com/ or connect with him on LinkedIn here: https://www.linkedin.com/in/danslimmon/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre\n\nThis episode was sponsored by SquaredUp. SquaredUp combines all your data with awesome dashboards, analytics, health rollup, and notifications, into a unified observability portal. Using a data mesh architecture, SquaredUp is a beautifully simple way to get instant access to the insights that matter, whenever you need them. If you want to know more head over to https://squaredup.com/ to sign up for your free account.","thumbnail":{"url":"https://i.ytimg.com/vi/bay_zTrCQPY/maxresdefault.jpg","width":1280,"height":720}},{"id":"lzx15Q8jARM","publishedAt":"2024-03-05T18:40:01Z","title":"Episode 83 - An Unfulfilled Promise with Itiel Shwartz","description":"This week I hear about all things Kubernetes from Komodor CTO and co-founder Itiel Shwartz. We chat about the promise that was made when Kubernetes first entered the industry, the challenge of getting developers engaged and capable of working in Kubernetes, my hate/hate relationship with Helm but its important contribution to the Kubernetes project, Kubernetes observability, and so much more.\n\nYou can find the Kubernetes for Humans podcast here:\nhttps://komodor.com/blog/the-kubernetes-for-humans-podcast/\nOr find out more about Komodor here:\nhttps://komodor.com/\nOr find Itiel on LinkedIn: https://www.linkedin.com/in/itiel-shwartz-18542853/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre\n\nThis episode was sponsored by SquaredUp. SquaredUp combines all your data with awesome dashboards, analytics, health rollup, and notifications, into a unified observability portal. Using a data mesh architecture, SquaredUp is a beautifully simple way to get instant access to the insights that matter, whenever you need them. If you want to know more head over to https://squaredup.com/ to sign up for your free account.","thumbnail":{"url":"https://i.ytimg.com/vi/lzx15Q8jARM/maxresdefault.jpg","width":1280,"height":720}},{"id":"kYgcYqQayUk","publishedAt":"2024-02-13T19:33:49Z","title":"Episode 82 - CI/CD with Amin Astaneh","description":"This week I sit down and have a discussion with Amin Astaneh (from Certo Modo) about CI/CD. We cover the power of the standard change as a way to navigate ITIL while still implementing DevOps practices, what to monitor to make your CI/CD observable, single piece flow, testing in production, and so much more.\n\nYou can find Amin on his company website https://certomodo.io, LinkedIn: https://www.linkedin.com/in/aminastaneh/ and Twitter: https://twitter.com/aastaneh\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre\n\nThis episode was sponsored by SquaredUp. SquaredUp combines all your data with awesome dashboards, analytics, health rollup, and notifications, into a unified observability portal. Using a data mesh architecture, SquaredUp is a beautifully simple way to get instant access to the insights that matter, whenever you need them. If you want to know more head over to https://squaredup.com/ to sign up for your free account.","thumbnail":{"url":"https://i.ytimg.com/vi/kYgcYqQayUk/maxresdefault.jpg","width":1280,"height":720}},{"id":"e37V4skwNqo","publishedAt":"2024-02-06T19:00:19Z","title":"Episode 81 - Incident Management in Non-Prod Environments","description":"\"Environment issues are just incidents that happened to occur in a non-production environment\"... so why do we treat them so differently?\n\nIn this first episode of the 2024 season I reflect on how we handle incidents in non-prod environments.\n\n(Note: Had a few issues with noise suppression in OBS Studio cutting off the start of some words, will sort it for the next episode)\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/e37V4skwNqo/maxresdefault.jpg","width":1280,"height":720}},{"id":"WYLMWSBW6gU","publishedAt":"2023-12-19T19:20:12Z","title":"Episode 80 - What's Been Bugging Niall Murphy","description":"This week I speak with co-author of the original SRE book + the SRE workbook, and renowned speaker Niall Murphy.\n\nWe chat about the state of SRE in the current macro-economic climate and how we're not yet doing a very good job at articulating the value of SRE to leaders, the relationship that velocity and reliability have, the value of new features versus reliability improvements, and *much* more.\n\nYou can find Niall at:\n\nLinkedIn: https://www.linkedin.com/in/niallm/\nX: https://twitter.com/niallm\nWebsite: https://relyabilit.ie/\n\n(and his company Stanza: https://www.stanza.systems/)\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nX: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/WYLMWSBW6gU/maxresdefault.jpg","width":1280,"height":720}},{"id":"X-W7mG-GmZo","publishedAt":"2023-12-12T19:21:13Z","title":"Episode 79 - Incident Story Time with Valeska Victoria","description":"This week Valeska Victoria returns to share some of her experiences working as an SRE at eBay.\n\nWe look at the cascading effect of production issues in complex integrated environments (how there's often no single root cause), developer literacy of how infrastructure works, the importance of ownership and accountability of reliability, and much more.\n\nYou can find Valeska on:\n\nLinkedIn: https://www.linkedin.com/in/valeska-victoria/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nX: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/X-W7mG-GmZo/maxresdefault.jpg","width":1280,"height":720}},{"id":"loVZWgVpnFQ","publishedAt":"2023-11-28T19:16:22Z","title":"Episode 77 - SRE to DevRel with Liz Fong-Jones","description":"This week I had the privilege of interviewing Liz Fong-Jones from honeycomb.io about DevRel, Developer Advocacy, and how that applies to SRE.\n\nWe discuss the difference between Developer Relations (DevRel) and Developer Advocacy, how Liz got into advocacy, how DevRel helps companies and the community, and some tips on how to get traction with SRE practices in your organisation.\n\nYou can check out Honeycomb's observability platform here: https://www.honeycomb.io/\n\nYou can find Liz on:\n\nLinkedIn: https://www.linkedin.com/in/efong/\nWebsite: https://www.lizthegrey.com/ (all her social/links are here)\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nX: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/loVZWgVpnFQ/maxresdefault.jpg","width":1280,"height":720}},{"id":"GYwjeE9reb8","publishedAt":"2023-11-21T19:22:26Z","title":"Episode 76 - Sampling Distributed Traces with Paige Cruz","description":"Paige Cruz (from Chronosphere) is back. This week we discuss sampling. What is sampling? Why do it? What kinds of sampling are there?\n\nYou can check out Chronosphere's cloud native observability platform here: https://chronosphere.io/\n\nYou can find Paige on:\n\nLinkedIn: https://www.linkedin.com/in/paigerduty/\nX: https://twitter.com/paigerduty\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nX: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/GYwjeE9reb8/maxresdefault.jpg","width":1280,"height":720}},{"id":"v4O5XSoE15w","publishedAt":"2023-11-14T18:40:54Z","title":"Episode 75 - Enterprise SRE with Steve McGhee","description":"This week I had the honour of chatting with Steve McGhee (former Google SRE, current Google Reliability Advocate, and co-author of Enterprise Roadmap to SRE).\n\nWe discuss the evolution of SRE from where it began at Google and how it is being adopted by enterprises around the world now (and why this is happening). We talk about getting leadership support and how we get reliability taken seriously, the lies we tell ourselves to justify incidents and issues, leveraging transformation projects to bring SRE to life, how SLOs can act as the fulcrum between dev and ops, the fallacy of the pyramid model of reliability... and so much more.\n\nYou can find Steve at on:\n\nLinkedIn: https://www.linkedin.com/in/stevemcghee/\nX: https://twitter.com/stevemcghee\n\nYou can find Steve's book \"Enterprise Roadmap to SRE\" here: https://sre.google/resources/practices-and-processes/enterprise-roadmap-to-sre/\n\nSteve also mentions the book \"A Seat at the Table\": https://itrevolution.com/product/a-seat-at-the-table/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nX: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/v4O5XSoE15w/maxresdefault.jpg","width":1280,"height":720}},{"id":"YDXw9rC0nIs","publishedAt":"2023-10-31T18:30:30Z","title":"Episode 74 - The Hidden Side of Vendor Lock-In","description":"This week on Slight Reliability Stephen discusses observability vendor lock-in. What is it? What does OpenTelemetry do to help? What areas are yet to be solved?\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/YDXw9rC0nIs/maxresdefault.jpg","width":1280,"height":720}},{"id":"F5Y3lBwkmno","publishedAt":"2023-10-24T19:18:43Z","title":"Episode 73 - Enterprise SLOs with Brian Singer","description":"This week we sit down and talk about SLOs with CPO and co-founder of Nobl9 Brian Singer.\n\nWe talk about the importance of reviewing operational effectiveness, getting buy in from leadership, using SLOs to reduce noise, how to implement SLOs within different cultures and structures, the parallels between security and reliability... and much more.\n\nYou can check out Nobl9's reliability and SLO platform here: https://www.nobl9.com/\n\nYou can find Brian on LinkedIn: https://www.linkedin.com/in/briantsinger/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/F5Y3lBwkmno/maxresdefault.jpg","width":1280,"height":720}},{"id":"RnJvr8xfRK8","publishedAt":"2023-10-17T18:48:00Z","title":"Episode 72 - Rapid Incident Response with Valeska Victoria","description":"This week Stephen chats with Valeska Victoria about her time working as an SRE at eBay.\n\nValeska shares her data driven approach to SRE, having a voice as a less experienced engineer, handling incidents under high pressure, leveraging large language models to rapidly find the information you need during an incident, and much more.\n\nYou can check out PromptOps here: https://www.promptops.com/\n\nYou can find Valeska on LinkedIn: https://www.linkedin.com/in/valeska-victoria/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/RnJvr8xfRK8/maxresdefault.jpg","width":1280,"height":720}},{"id":"PPiCm_k03HQ","publishedAt":"2023-10-10T19:14:48Z","title":"Episode 71 - Implementing SRE with Dr. Vlad Ukis","description":"This week Stephen chats with Dr. Vlad Ukis about his journey discovering, and then implementing SRE practices at Siemens Healthineers (which led to him writing a book).\n\nThey discuss how the evolution of infrastructure necessitates a shift in how we operate, the power of selling SRE practices, the SRE infrastructure used to build SLOs and reliability capabilities, how he implemented SLOs, and much more.\n\nYou can find Vlad's book \"Establishing SRE Foundations\" here: https://www.amazon.com/Establishing-Foundations-Step-Step-Organizations/dp/0137424604\n\nYou can find Vlad on LinkedIn: https://www.linkedin.com/in/dr-vladyslav-ukis-5172ba32/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/PPiCm_k03HQ/maxresdefault.jpg","width":1280,"height":720}},{"id":"YIptrW0SZaw","publishedAt":"2023-10-03T18:57:59Z","title":"Episode 70 - Meta SRE with Amin Astaneh","description":"Amin Astaneh (from Certo Modo) is back to discuss his experience working as a production engineer (SRE equivalent) at Meta.\n\nStephen and Amin discuss what it's like interviewing for big tech, \"you build it, you own it\", different SRE engagement models, SRE at different sizes of organisation, socialising your SRE success as a way to get traction, and so much more.\n\nYou can find Amin on his company website https://certomodo.io, LinkedIn: https://www.linkedin.com/in/aminastaneh/ and Twitter: https://twitter.com/aastaneh\n\nThe books Amin mentions are...\n\nThe Practice of Cloud System Administration: https://www.oreilly.com/library/view/practice-of-cloud/9780133478549/\n\nLeading Change:\nhttps://www.kotterinc.com/bookshelf/leading-change/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/YIptrW0SZaw/maxresdefault.jpg","width":1280,"height":720}},{"id":"SqBx0MaMj0w","publishedAt":"2023-09-26T19:25:01Z","title":"Episode 69 - Developer to SRE with Praveen Kasam","description":"This week Stephen talks to Praveen Kasam from Diconium Digital Solutions about how he led SRE transformations.\n\nPraveen shares his experience transitioning from development to SRE and how leveraging automation and bringing application knowledge to the ops team provided quick wins. He also covers how he later applied SRE concepts to uplift the wider organisation. If you are out there looking for advice on how to implement SRE in your organisation, this is the episode for you.\n\nYou can find Praveen at:\n\nLinkedIn: https://www.linkedin.com/in/kasampraveen/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nX: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre\n\nTimestamps:\n00:00 Introductions\n03:24 Developer perception of operations\n04:09 Moving from dev to ops\n05:45 Dev/ops split\n07:07 Early opportunities for improvement (pre-SRE)\n10:07 Work satisfaction in the ops space\n11:57 Finding SRE\n14:47 Mindset and SLOs\n17:10 SRE engagement model\n21:57 Overcoming barriers to SRE adoption\n24:05 Selling SRE to each stakeholder group\n27:24 Advice for beginning your SRE transformation","thumbnail":{"url":"https://i.ytimg.com/vi/SqBx0MaMj0w/maxresdefault.jpg","width":1280,"height":720}},{"id":"-annvqpYCAA","publishedAt":"2023-09-19T20:15:14Z","title":"Episode 68 - Dashboards and Modern Observability with Eric Schabell","description":"This week Stephen asks Eric Schabell (Director of Technical Marketing & Evangelism @ Chronosphere) about how dashboards fit into modern observability.\n\nThey discuss how untamed observability can lead to unexpectedly high cloud bills, the similarities between dashboards and documentation, the \"know - triage - understand\" workflow, and much more.\n\nYou can find Eric at:\n\nLinkedIn: https://www.linkedin.com/in/ericschabell/\nX: https://twitter.com/ericschabell\nAnd you can find Chronosphere at: https://www.linkedin.com/company/chronosphereio/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nX: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/-annvqpYCAA/maxresdefault.jpg","width":1280,"height":720}},{"id":"H5bsC8CvQhE","publishedAt":"2023-09-12T20:00:11Z","title":"Episode 67 - Single Pane of Glass with Jamie Allen and Adam Kinniburgh","description":"This week Stephen chats with Jamie Allen (Cheif Technologist AWS & SRE @ EPAM Systems) and Adam Kinniburgh (VP Innovation @ SquaredUp) about the concept of a single pane of glass (SPOG) for SRE.\n\nIs it performance art or something actionable? Can alerting replace the need for dashboards? And are metrics drowning in the wake of distributed tracing?\n\nYou can find Jamie at:\n\nLinkedIn: https://www.linkedin.com/in/jlallen/\nAnd the Single Pain of Glass article he wrote here: https://medium.com/site-reliability-engineering-leadership/the-single-pain-of-glass-6e42930e966\n\nYou can find EPAM at https://www.epam.com/\n\nAnd you can find the Google Dapper paper here: https://static.googleusercontent.com/media/research.google.com/en//archive/papers/dapper-2010-1.pdf\n\nYou can find Adam at:\n\nLinkedIn: https://www.linkedin.com/in/adamkinniburgh/\nX: https://twitter.com/adamkinniburgh\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nX: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre\n\nTimestamps:\n00:00 Introductions\n02:16 What is a single pane of glass supposed to be?\n07:51 Single pane of glass at massive scale\n12:10 Use cases and usage patterns\n17:08 Executives vs engineers in terms of reporting\n20:30 The future of dynamic dashboarding and AI\n25:18 The maligned reputation of metrics\n27:43 Distributed tracing is hard in enterprises\n32:07 How enterprise can move SRE ahead","thumbnail":{"url":"https://i.ytimg.com/vi/H5bsC8CvQhE/maxresdefault.jpg","width":1280,"height":720}},{"id":"CvsljSP1Xf4","publishedAt":"2023-09-05T20:05:19Z","title":"Episode 66 - Building Digital Assistants for SRE with Kyle Forster","description":"This week Stephen brings back Kyle Forster from RunWhen to talk about the purple elephant in the room… “AI”.\n\nWhat makes it GenAI, LLM, Advanced Statistics, or ML? Kyle shares his experience surrounding building AI powered search engines for SRE troubleshooting commands and how to incorporate a (paid) open source community of experts rather than trust AI by itself. They discuss what search looks like under the hood, why GenAI powered chatbots will or won't take over the SaaS industry, how Digital Assistants can be utilised by SREs to increase productivity (hint: giving them to app developers!), how to make informed decisions when purchasing AI products, and *much* more.\n\nYou can find Kyle at:\n\nLinkedIn: https://www.linkedin.com/in/kyforster/recent-activity/all/\n\nAnd you can find out more about RunWhen at:\n\nWebsite: https://www.runwhen.com/\nProduct videos: https://www.youtube.com/@whatdoirunwhen\nRunWhen Local: https://github.com/runwhen-contrib/runwhen-local (RunWhen Local is an open source troubleshooting cheat sheet that suggests commands from the RunWhen community for all of the namespaces in your cluster - ready to copy & paste)\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nX: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre\n\nTimestamps:\n\n00:00 Introductions\n02:00 What is AI? (really)\n03:28 Where do you draw the line between ML and AI?\n04:50 What is generative AI?\n07:19 Is the AI buzz real innovation or just hype?\n09:36 What are hallucinations in AI?\n11:36 What is RunWhen using AI for? (Digital assistants for operating Kubernetes)\n15:37 Can automated AI troubleshooting bots cause damage in production?\n20:00 What happens when AI starts reading its own work?\n21:08 Is there a risk of tech jobs being displaced by AI?\n23:24 What's the next big thing in AI?\n25:28 How can we as consumers make informed choices when purchasing AI products?","thumbnail":{"url":"https://i.ytimg.com/vi/CvsljSP1Xf4/maxresdefault.jpg","width":1280,"height":720}},{"id":"k-tuE9aMg3U","publishedAt":"2023-08-29T19:48:17Z","title":"Episode 65 - The Truth About Incidents with Courtney Nash","description":"This week Stephen chats with the internet incident librarian herself, Courtney Nash. They explore what Courtney has learned through meta-analysis of the over ten thousands incidents in the Verica Open Incident Database (VOID). They cover why MTTR needs to go in the garbage, joint cognitive systems, the value of looking at near misses and *much* more.\n\nYou can check out the VOID here: https://www.thevoid.community/\n\nThe two papers mentioned are:\nIronies of Automation by Lisanne Bainbridge: https://ckrybus.com/static/papers/Bainbridge_1983_Automatica.pdf\nManaging the Hidden Costs of Coordination by Laura Maguire: https://queue.acm.org/detail.cfm?id=3380779\n\nYou can find Courtney at:\n\nLinkedIn: https://www.linkedin.com/in/nashcourtney/\nTwitter: https://twitter.com/courtneynash\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre\n\nTimestamps:\n00:00 Introductions\n03:24 What is the VOID?\n06:34 The problem with MTTR\n12:14 Weaponized MTTR\n15:12 Joint cognitive systems\n18:38 Measuring non-technology systems\n20:41 The alternative to MTTR: Learning from incidents\n25:54 Patterns and themes of incidents\n28:25 The power of studying near misses\n31:05 Oh Brent!\n33:32 Root cause and how the language we use matters","thumbnail":{"url":"https://i.ytimg.com/vi/k-tuE9aMg3U/maxresdefault.jpg","width":1280,"height":720}},{"id":"dsLVtqILbHU","publishedAt":"2023-08-22T19:59:42Z","title":"Episode 64 - Observability During Development with Martin Thwaites","description":"This week Stephen chats with Martin Thwaites from Honeycomb about how developers can leverage observability to understand what they're building better, solve bugs quicker, and have more time for coding. They also discuss OpenTelemetry (the protocol and semantic conventions), manual versus automatic instrumentation, and how keeping every span of trace data is irresponsible.\n\nYou can find Martin at:\n\nLinkedIn: https://www.linkedin.com/in/martin-thwaites-ab445120/\nX: https://twitter.com/MartinDotNet\n\nAnd Honeycomb at https://www.honeycomb.io/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nX: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/dsLVtqILbHU/maxresdefault.jpg","width":1280,"height":720}},{"id":"rH0U1sKr-TA","publishedAt":"2023-08-15T19:40:53Z","title":"Episode 63 - The Power of Summary","description":"Observability is a necessary adaptation to make sense of software systems in the Digital Age, but how can we unlock its power for non-engineer stakeholders (such as executives, product owners, etc)? Perhaps we need a layer of abstraction sitting on top of our detailed observability to get the most out of it.\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/rH0U1sKr-TA/maxresdefault.jpg","width":1280,"height":720}},{"id":"pgYwuSReL6k","publishedAt":"2023-08-01T19:58:30Z","title":"Episode 62 - On-Call with Matt Brown","description":"This week Stephen chats with former-Google SRE Matt Brown about being on-call. They cover how to up-lift junior engineers so they can be on-call, what a fair on-call schedule looks like, run-books, and much more.\n\nAs you heard, Matt believes flexibility is key to a healthy on-call rotation. Matt is exploring ideas for improvements to existing tooling and products in this space and would love to hear from as many listeners as possible with feedback on what they find useful or frustrating with the existing tools they use to support on-call in their teams. You can reach him at oncall-feedback@mkmba.nz or schedule a chat via https://zcal.co/mattb/oncall, please don't be shy!\n\nYou can also find Matt at:\n\nWebsite: https://www.mattb.nz/\nLinkedIn: https://www.linkedin.com/in/mattbrown/\nMastodon: https://mastodon.nz/@mattb\nTwitter: https://twitter.com/xleem\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre\n\nTimestamps:\n\n00:00 Introductions\n01:50 What is on-call?\n11:25 Memorable on-call experiences\n14:43 Should on-call be dedicated time?\n17:25 Fair on-call scheduling\n22:00 What do engineers gain from on-call\n25:38 Incorporating junior engineers into on-call\n29:37 What makes a good run book?\n32:33 Using on-call to up-lift delivery and operations\n34:48 How can we make on-call more enjoyable?","thumbnail":{"url":"https://i.ytimg.com/vi/pgYwuSReL6k/maxresdefault.jpg","width":1280,"height":720}},{"id":"RVW7UD3XWVg","publishedAt":"2023-07-25T19:40:09Z","title":"Episode 61 - SRE VS DevOps VS Platform Eng... (Yawn)","description":"The internet is full of people who want to tell you about SRE, DevOps, and Platform Engineering and how different and similar they are... and will give you the impression that these things compete with each other. But do they? And is it a helpful question to ask in the first place?\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nYouTube: https://www.youtube.com/c/SlightReliability\nInstagram: https://www.instagram.com/slight_reliability/\nTikTok: https://www.tiktok.com/@the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/RVW7UD3XWVg/maxresdefault.jpg","width":1280,"height":720}},{"id":"nuFI_jGTn5Q","publishedAt":"2023-07-11T19:38:45Z","title":"Episode 60 - From Zero to SRE with Amin Astaneh","description":"In this episode Amin Astaneh from Certo Modo discusses his experience undertaking an SRE transformation over several years.\n\nStephen and Amin cover a lot of ground including making ops work visible, measuring toil, the power of calculating the $ value of work, getting developers on-call, the embedded model for SRE, SLOs, culture change, and a whole lot more.\n\nTimeline:\n00:00 Introductions\n05:25 Making ops work visible and prioritizing it\n08:52 Glue work\n10:24 Measuring toil\n13:04 Reducing toil\n18:36 Non-standard ops tickets\n19:45 Runbooks\n22:18 Getting developers on-call\n24:18 On-call compensation\n25:50 The embedded SRE engagement model\n29:34 SLOs and culture\n35:47 Observability\n37:30 Big wins made by SRE\n\nYou can find Amin on his company website https://certomodo.io, LinkedIn: https://www.linkedin.com/in/aminastaneh/ and Twitter: https://twitter.com/aastaneh\n\nThe books Amin mentions are...\n\nThe Practice of Cloud System Administration: https://www.oreilly.com/library/view/practice-of-cloud/9780133478549/\n\nThe Phoenix Project: https://www.oreilly.com/library/view/the-phoenix-project/9781457191350/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/nuFI_jGTn5Q/maxresdefault.jpg","width":1280,"height":720}},{"id":"jY6uOwyjT9I","publishedAt":"2023-07-04T19:58:38Z","title":"Episode 59 - Bad API Observability with Sonja Chevre","description":"In this episode Stephen Townshend and Sonja Chevre from Tyk discuss making APIs observable, and some anti-patterns to avoid. They cover GraphQL, OpenTelemetry and semantic conventions, correlation IDs, observability pipelines, and much more.\n\nYou can find Sonja on...\nLinkedIn: https://www.linkedin.com/in/sonjachevre/ \nTwitter: https://twitter.com/SonjaChevre\n\nYou can listen to Sonja's KubeCon talk here: https://youtu.be/IkEUJjRBCbo\n\nYou can find Tyk's open source API gateway here: https://github.com/TykTechnologies/tyk\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/jY6uOwyjT9I/maxresdefault.jpg","width":1280,"height":720}},{"id":"9JZChjEP6x4","publishedAt":"2023-06-27T19:50:26Z","title":"Episode 58 - Tackling Cloud Cost with Harinder Seera","description":"In this episode Stephen Townshend and Harinder Seera explore how to monitor and manage the cost of cloud. They discuss FinOps as a cultural practice, anti-patterns for implementing in the cloud, keeping cost down through resources, pricing, and architecture... and much more.\n\nTimestamps:\n00:00 Introductions\n02:20 Why is cloud cost such a big topic right now?\n05:40 Anti-patterns that cause high cloud cost\n11:47 Is multi-cloud worth it?\n13:25 Are cloud security fears warranted?\n15:25 What is FinOps?\n17:06 How do you monitor cloud cost? How do you break it down?\n25:44 How can we keep cloud cost down?\n34:22 Alerting on cloud cost\n\nYou can find Harinder on LinkedIn: https://www.linkedin.com/in/harinderseera/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/9JZChjEP6x4/maxresdefault.jpg","width":1280,"height":720}},{"id":"arZ1whmvOBg","publishedAt":"2023-06-20T20:00:03Z","title":"Episode 57 - A Tale of Three Conferences","description":"In this episode Stephen shares his experiences traveling overseas to the UK and Singapore AWS Summit, SREcon APAC, and the internal SquaredUp conference \"SqUpCon\".\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Slight Reliability artwork on Instagram:\nhttps://www.instagram.com/slight_reliability/\n\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/arZ1whmvOBg/maxresdefault.jpg","width":1280,"height":720}},{"id":"YKznv61gUos","publishedAt":"2023-06-09T06:18:03Z","title":"June 9th 2023 Update","description":"A quick update on Stephen's whereabouts and when the next episode will be released.","thumbnail":{"url":"https://i.ytimg.com/vi/YKznv61gUos/maxresdefault.jpg","width":1280,"height":720}},{"id":"yF3_V40K-4I","publishedAt":"2023-05-23T19:49:02Z","title":"Episode 56 - Dashbored","description":"In this episode Stephen discusses the role of dashboards within the context of the Digital Era. What are they *not* appropriate for? What can they help with? What kinds of things are suitable to present?\n\nIf you want to get involved in the SquaredUp dashboard competition head along to: https://squaredup.com/blog/dashboard-competition/ (everyone who submits an entry gets a t-shirt, you can also win Star Wars Lego, get video interviewed by me, and have the story of your dashboard presented both as a blog and on our Dashboard Gallery).\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre\nInstagram: https://www.instagram.com/slight_reliability/","thumbnail":{"url":"https://i.ytimg.com/vi/yF3_V40K-4I/maxresdefault.jpg","width":1280,"height":720}},{"id":"xysUezVVoks","publishedAt":"2023-05-16T19:41:26Z","title":"Episode 55 - Reflections on KubeCon with Bruce Cullen","description":"This week Bruce Cullen is back to share his experiences from KubeCon + CloudNativeCon 2023 Europe. We chat about OpenTelemetry, green engineering, securing your CI/CD pipeline and much more.\n\nBruce is the Director of Engineering at SquaredUp. You can find him on LinkedIn: https://www.linkedin.com/in/bruce-cullen/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nIf you like Slight Reliability's mspaint style artwork you can find more of it on Instagram: https://www.instagram.com/slight_reliability/\n\nYou can find Stephen at:\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/xysUezVVoks/maxresdefault.jpg","width":1280,"height":720}},{"id":"iQSfW9h_4sQ","publishedAt":"2023-05-09T19:59:25Z","title":"Episode 54 - Trends in Incident Management with Andy Thurai","description":"In this episode Stephen Townshend chats to Andy Thurai (VP and Principal Analyst at Constellation Research) about Andy's latest report titled \"Trends in Incident Management 2023\". They chat about \"mean time to innocence\", status pages, they debate whether AI or ML has real value for incident management, and ponder why anyone would willingly decide to become an incident commander?\n\nTimestamps:\n\n00:20 - Introductions\n02:31 - What are status pages? Why should anyone care about them?\n05:05 - What is wrong with status pages? Vendor status updates VS self-monitoring?\n06:10 - What are the goals of Incident Management? What is most important?\n09:23 - What is Mean Time To Innocence (MTTI)? Why is it needed?\n11:25 - How to create a Blameless culture?\n13:45 - Is AI real? If so, what are some Incident Management use cases solved by AI?\n16:24 - The AIOps report: https://www.constellationr.com/research/cio-s-guide-aiops\n19:47 - Who is an Incident Commander (IC)? What are the qualities to look for in an IC?\n21:47 - What are the major Incident Management challenges?\n24:15 - The Incident Management market overview: https://www.constellationr.com/research/incident-management-cloud-era\n24:40 - How do you negotiate contracts and SLAs with service providers\n\nAndy's incident management key steps:\n1. Take ownership of the incident immediately.\n2. Communicate well and in full.\n3. Clearly define the metrics for SREs and incent responders to act on them.\n4. Break things regularly and validate your assumptions during lean hours. \n\nYou can find Andy's report here: https://www.constellationr.com/research/2023-trends-incident-management\n\nYou can find Andy on LinkedIn here: https://www.linkedin.com/in/andythurai/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/iQSfW9h_4sQ/maxresdefault.jpg","width":1280,"height":720}},{"id":"gmRG6rfzSnM","publishedAt":"2023-05-02T19:53:14Z","title":"Episode 53 - DORA Metrics with Tim Wheeler","description":"In this episode Stephen Townshend chats to Tim Wheeler (Director of Engineering Services at SquaredUp) about his work implementing and continually monitoring DORA metrics. They chat about customising each metric to your own unique context, avoiding the weaponisation metrics, the \"tools will solve this for me\" trap, and much more.\n\nThe books mentioned during this episode were: Accelerate, The DevOps Handbook, The Phoenix Project, The Unicorn Project, Lean Enterprise, and Sooner, Safer, Happier. Tim also mentioned the work of Bryan Finster (https://twitter.com/BryanFinster).\n\nYou can find Tim on LinkedIn: https://www.linkedin.com/in/timjameswheeler/\n\nYou can find out more about SquaredUp at https://squaredup.com/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/gmRG6rfzSnM/maxresdefault.jpg","width":1280,"height":720}},{"id":"6bKUTPn7PxI","publishedAt":"2023-04-25T23:11:12Z","title":"Episode 52 - Double, Double, Toil and Trouble!","description":"In this episode Stephen explores the SRE concept of \"toil\". What is it? How can we measure it? How do we reduce it?\n\nAlso in this episode: Can we make non-technology systems observable? (like we do technology ones), and the ineffectiveness of change advisory boards (CAB). Also, Stephen's upcoming attendance at SREcon, AWS Summit, and SLOconf.\n\nShout outs to Steve McGhee, Dom Finn, and Shea Stewart.\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/6bKUTPn7PxI/maxresdefault.jpg","width":1280,"height":720}},{"id":"1usMX2dI0BI","publishedAt":"2023-04-18T20:34:28Z","title":"Episode 51 - The reliability.org Community with Anurag Gupta","description":"In this episode Stephen Townshend and Anurag Gupta discuss the new reliability.org community for SREs or reliability engineers to share experiences, ask questions, and find community. They discuss the value of community and sharing your thoughts, collaboration between organisations, vicious versus virtuous cycles for reliability, and much more.\n\nYou can join us in the community by visiting https://www.reliability.org/\n\nYou can find Anurag:\nOn LinkedIn: https://www.linkedin.com/in/awgupta/\n\nYou can find out more about Shoreline by visiting https://www.shoreline.io/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/1usMX2dI0BI/maxresdefault.jpg","width":1280,"height":720}},{"id":"TZfxw1cma3E","publishedAt":"2023-04-11T20:39:19Z","title":"Episode 50 - The 50th Episode Special with Bruce Cullen","description":"In this episode Bruce Cullen interviews Stephen Townshend about the past, present, and future of the Slight Reliability podcast. They discuss their shared backgrounds in software testing, the different career paths that testing has opened up, and much more!\n\nBruce is the Director of Engineering at SquaredUp. You can find him on LinkedIn: https://www.linkedin.com/in/bruce-cullen/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/TZfxw1cma3E/maxresdefault.jpg","width":1280,"height":720}},{"id":"6osDq8DSxc8","publishedAt":"2023-04-04T19:52:12Z","title":"Episode 49 - Implementing Observability in the Real World with Ivan Merrill","description":"In this episode Ivan Merrill from Fiberplane shares his experiences implementing observability within some of the large complex organisations he's worked for in the past.\n\nYou can find Ivan on LinkedIn: https://www.linkedin.com/in/ivan-merrill-1a05223/\nYou can find out more about Fiberplane here: https://fiberplane.com/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/6osDq8DSxc8/maxresdefault.jpg","width":1280,"height":720}},{"id":"i2GFEobj2gM","publishedAt":"2023-03-21T19:00:25Z","title":"Episode 48 - Blind Insight","description":"In this episode I discuss the word \"insight\" within the context of observability. Is insight something tools can provide? Is it something you can reproduce? \n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/i2GFEobj2gM/maxresdefault.jpg","width":1280,"height":720}},{"id":"pD_aIrQE1Ig","publishedAt":"2023-03-14T19:52:41Z","title":"Episode 47 - Cloud Dependency Reliability with Jeff Martens and Ryan Duffield","description":"In this episode Stephen Townshend discusses our increased dependency on third party cloud services and what this means for reliability with Jeff Martens and Ryan Duffield from https://metrist.io/.\n\nYou can find Jeff... \nOn LinkedIn: https://www.linkedin.com/in/jmartens/\nOn Twitter: https://twitter.com/Jmartens\n\nYou can find Ryan...\nOn StackOverflow: https://stackoverflow.com/users/2696/ryan-duffield\nOn GitHub: https://github.com/rduffield\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/pD_aIrQE1Ig/maxresdefault.jpg","width":1280,"height":720}},{"id":"f1GSGWGUEGo","publishedAt":"2023-03-07T19:00:29Z","title":"Episode 46 - Raw Telemetry","description":"In this episode I propose the use of scatterplots of raw data to better understand how our systems are behaviour and what our customers are experiencing. The ideas from this episode come from my time as a performance engineer and working with legends in that space Richard Leeke (https://www.linkedin.com/in/richard-leeke-450448/) and Neil Davies (https://www.linkedin.com/in/neildaviesnz/).\n\nFor some basic examples of scatterplots and what they show you versus line charts check out an article I wrote back in 2017 called \"Let's Talk About Averages\": https://www.linkedin.com/pulse/lets-talk-averages-stephen-townshend/\n\nAnother proponent of scatterplots is Stijn Schepers (https://www.linkedin.com/in/stijnschepers/). Here's an article he wrote about it in 2019: https://www.linkedin.com/pulse/performance-testing-act-like-detective-use-raw-data-stijn-schepers/ \n\nNeil Davies' article on tornado scatters \"Chasing Tornadoes\" can be found here: http://www.performance-workshop.org/wp/wp-content/uploads/2013/12/Chasing_Tornadoes_Davies.pdf\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/f1GSGWGUEGo/maxresdefault.jpg","width":1280,"height":720}},{"id":"kvaPvwGlps4","publishedAt":"2023-02-28T19:27:32Z","title":"Episode 45 - Telemetry Fluency with Paige Cruz","description":"In this episode we discuss uplifting telemetry knowledge within engineering teams to enrich their work (and their lives) with Paige Cruz from Chronosphere. We cover why not to take a chainsaw to your observability in order to cut costs, the dark side of auto-instrumentation, story telling with live data, and much more.\n\nThe book that Paige recommends at the end is \"Effecting Monitoring and Alerting for Web Operations\": https://www.oreilly.com/library/view/effective-monitoring-and/9781449333515/\n\nYou can check out Chronosphere here: https://chronosphere.io/\n\nYou can find Paige on LinkedIn: https://www.linkedin.com/in/paigerduty/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/kvaPvwGlps4/maxresdefault.jpg","width":1280,"height":720}},{"id":"CDhGgnIGGQY","publishedAt":"2023-02-21T18:28:04Z","title":"Episode 44 - Cognitive Overload with Paige Cruz","description":"In this episode we discuss cognitive overload in SRE with Paige Cruz from Chronosphere. We cover both what cognitive load is, what causes it, as well as some potential antidotes and preventative measures.\n\nYou can check out Chronosphere here: https://chronosphere.io/\n\nYou can find Paige on LinkedIn: https://www.linkedin.com/in/paigerduty/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/CDhGgnIGGQY/maxresdefault.jpg","width":1280,"height":720}},{"id":"da3o2QSxVeI","publishedAt":"2023-02-14T19:00:15Z","title":"Episode 43 - Beyond Observability","description":"In this episode I discuss my \"bigger picture\" perspective of what observability needs to be, and why it's important we include business and customer into what we monitor in the Digital Era.\n\nThe books I highlight in this episode are...\n\nObservability Engineering https://www.oreilly.com/library/view/observability-engineering/9781492076438/\nSooner, Safer, Happier: https://soonersaferhappier.com/book/\nThe Phoenix Project https://www.oreilly.com/library/view/the-phoenix-project/9781457191350/\nThe Unicorn Project https://www.oreilly.com/library/view/the-unicorn-project/9781098124175/\nAccelerate: https://www.oreilly.com/library/view/accelerate/9781457191435/\n\nYou can grab a copy of the 2022 State of DevOps report at: https://cloud.google.com/devops/state-of-devops\n\nThe blog I mentioned was The Insight Industrial Complex: https://benn.substack.com/p/insight-industrial-complex\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/da3o2QSxVeI/maxresdefault.jpg","width":1280,"height":720}},{"id":"vEj1S0LZNjQ","publishedAt":"2023-02-07T19:00:19Z","title":"Episode 42 - Reliability Insights with José Velez","description":"In this episode we speak to José Velez from Rely about reliability at scale, a top down approach to SLOs, the potential and limitations of AI and ML in operations, the question of service ownership, utilising the business criticality of services in how we monitor the underlying infrastructure, and much more.\n\nYou can check out Rely at https://www.rely.io/\n\nYou can find José on LinkedIn: https://www.linkedin.com/in/josevelez-relyio/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\n\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\n\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/vEj1S0LZNjQ/maxresdefault.jpg","width":1280,"height":720}},{"id":"fna-5HQfdKA","publishedAt":"2023-01-31T19:07:52Z","title":"Episode 41 - Testing with Traces (with Ken Hamric)","description":"In this episode we speak to Ken Hamric about distributed tracing, leveraging tracing for better testing, and observability driven development.\n\nThe tool that Henrik Rexed integrated with Tracetest was Kuberhealthy (https://www.cncf.io/projects/kuberhealthy/) and you can watch a video of him discussing it in combination with Tracetest here: https://youtu.be/PKQQEeeMYxg?t=2492\n\nKen also mentioned Charity Majors' writing about observability driven development: https://thenewstack.io/a-next-step-beyond-test-driven-development\n\nYou can check out Tracetest:\n- The official website: https://tracetest.io/\n- GitHub repo: https://github.com/kubeshop/tracetest\n- Discord channel: https://discord.com/channels/884464549347074049/963470167327772703\n\nYou can find Ken on LinkedIn: https://www.linkedin.com/in/ken-hamric-016b1420/\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/fna-5HQfdKA/maxresdefault.jpg","width":1280,"height":720}},{"id":"Mv55p1kXz6g","publishedAt":"2023-01-24T18:55:06Z","title":"Episode 40 - Drowning in an Observability Data Lake","description":"In this episode Stephen explores the pros and cons of centralising observability data. Is it a practical to stand up a complex and costly data storage and retrieval solution? Is there another way?\n\nYou can find the official Slight Reliability podcast website at: https://slightreliability.com/\n\nYou can find Stephen at:\nLinkedIn: https://www.linkedin.com/in/stephentownshend/\nTwitter: https://twitter.com/the_kiwi_sre","thumbnail":{"url":"https://i.ytimg.com/vi/Mv55p1kXz6g/maxresdefault.jpg","width":1280,"height":720}},{"id":"WNOnq5Mc8CI","publishedAt":"2023-01-17T19:54:05Z","title":"Episode 39 - The Future of SRE with Adriana Villela and Ana Margarita Medina","description":"This week I am joined by Ana Margarita Medina and Adriana Villela, the hosts of the On-Call Me Maybe podcast, to discuss what we'd like to see for SRE in 2023. We talk about observability, SRE recruitment, what organisations need in place to set SRE up for success, and much more.\n\nYou can find the On-Call Me Maybe podcast on most podcast platforms or go directly to the website here: https://oncallmemaybe.com/\nTwitter: https://twitter.com/oncallmemaybe\nMastodon: https://mastodon.social/@oncallmemaybe\n\nYou can find Adriana on:\nLinkedIn: https://www.linkedin.com/in/adrianavillela/\nTwitter: https://twitter.com/adrianamvillela\nMastodon: @adrianamvillela@hachyderm.io\nBlog: https://adri-v.medium.com/\n\nYou can find Ana on:\nLinkedIn: https://www.linkedin.com/in/anammedina/\nTwitter: https://twitter.com/Ana_M_Medina\nMastodon: @anamedina@hachyderm.io\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/WNOnq5Mc8CI/maxresdefault.jpg","width":1280,"height":720}},{"id":"g54j6lTBbfk","publishedAt":"2023-01-09T19:00:29Z","title":"Episode 38 - SRE Reading","description":"To begin 2023 I share the books I read last year in my quest to be a better SRE.\n\nHere is a list of all the books mentioned during the episode:\n\nThe Phoenix Project by Gene Kim, Kevin Behr, and George Spafford https://www.amazon.com/Phoenix-Project-DevOps-Helping-Business/dp/0988262592\nSite Reliability Engineering (by Google) https://sre.google/sre-book/table-of-contents/\nSooner, Safer, Happier by Jonathon Smart https://soonersaferhappier.com/book/\nThe Toyota Way by Jeffrey Liker https://www.amazon.com/Toyota-Way-Second-Management-Manufacturer/dp/1260468518\nRemote: Office Not Required by Jason Fried https://www.amazon.com/Remote-Office-Required-Jason-Fried/dp/0091954673\nDriving Digital Strategy by Sunil Gupta https://www.amazon.com/Driving-Digital-Strategy-Reimagining-Business/dp/163369268X\nTeam Topologies by Matthew Skelton and Manuel Pais https://teamtopologies.com/book\nAccelerate by Nicole Forsgren, Jez Humble, and Gene Kim https://www.amazon.com/Accelerate-Software-Performing-Technology-Organizations/dp/1942788339\nThe Manager’s Path by Camille Fournier https://www.oreilly.com/library/view/the-managers-path/9781491973882/\nStaff Engineer by Will Larson https://staffeng.com/book\nGetting Things Done by David Allen https://gettingthingsdone.com/books/\nThinking, Fast and Slow by Daniel Kahneman https://www.amazon.com/Thinking-Fast-Slow-Daniel-Kahneman/dp/0374533555\nLean Enterprise by Jez Humble, Joanne Molesky, and Barry O’Reilly https://www.oreilly.com/library/view/lean-enterprise/9781491946527/\n","thumbnail":{"url":"https://i.ytimg.com/vi/g54j6lTBbfk/maxresdefault.jpg","width":1280,"height":720}},{"id":"e5PzmBYsYNY","publishedAt":"2022-12-19T19:24:42Z","title":"Episode 37 - Observability New Year's Resolutions with Henrik Rexed","description":"This week Henrik Rexed and Stephen Townshend discuss their New Year's resolutions for observability. They cover OpenTelemetry and a unified query language, continuous profiling, raw data analysis, instrumenting code, using distributed tracing as part of testing, and much more.\n\nSome of the tools or resources mentioned during the episode include:\nhttps://tracetest.io/ (distributed tracing for testing)\nhttps://github.com/open-telemetry/opamp-go (OTEL orchestration)\nhttps://ebpf.io/ (for continuous profiling)\n\nYou can find Henrik on LinkedIn: https://www.linkedin.com/in/hrexed/ and Twitter: https://twitter.com/Hrexed\nYou can find the Is It Observable? series on YouTube: https://www.youtube.com/@IsitObservable\nAnd the Perfbytes Podcast on most podcast platforms: https://www.perfbytes.com/p/perfbytes.html\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/e5PzmBYsYNY/maxresdefault.jpg","width":1280,"height":720}},{"id":"o5zm_GgdbEs","publishedAt":"2022-12-12T19:00:15Z","title":"Episode 36 - Starting an SRE Team from Scratch with Gwen Berry and Steve Gill","description":"This week we talk to Steve Gill and Gwen Berry from IAG to discuss their experiences forming an SRE incubator team (starting SRE from scratch in a large enterprise). We discuss on-call, SLOs, single pane of glass, pivoting, chaos engineering, and much more.\n\nYou can find Steve on LinkedIn: https://www.linkedin.com/in/stevegill239/\nYou can find Gwen on LinkedIn: https://www.linkedin.com/in/gwen-berry-56324418b/\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/o5zm_GgdbEs/maxresdefault.jpg","width":1280,"height":720}},{"id":"Jn4feHsGmdY","publishedAt":"2022-12-05T18:24:17Z","title":"Episode 35 - SRE Trends from re:Invent 2022","description":"This week I share the observations I made at AWS re:Invent relating to SRE work including the lack of SREs at the event, data warehouses for observability data, the use of topologies to understand complexity, FinOps, serverless, making sense of enormous amounts of data... and more.\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/Jn4feHsGmdY/maxresdefault.jpg","width":1280,"height":720}},{"id":"up4FsXyUza0","publishedAt":"2022-11-30T17:53:29Z","title":"Episode 34 - What is Observability? (Live at re:Invent)","description":"This week I was at the AWS re:Invent conference in Las Vegas, so I took the opportunity to walk around the expo asking observability vendors what their perspective or definition of \"observability\" was (and reflected on that).\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/up4FsXyUza0/hqdefault.jpg","width":480,"height":360}},{"id":"HMD5NHpEo4U","publishedAt":"2022-11-21T19:15:32Z","title":"Episode 33 - The Many Faces of SRE","description":"In this episode I explore the different kinds of SRE out there and the different needs they fill in the industry, and discuss some ethically dubious practices around hiring SREs.\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/HMD5NHpEo4U/maxresdefault.jpg","width":1280,"height":720}},{"id":"Euf3ThjiNhE","publishedAt":"2022-11-14T18:38:14Z","title":"Episode 32 - Social Reliability Engineering with Kyle Forster and Shea Stewart","description":"In this episode I chat to Kyle Forster and Shea Stewart from RunWhen about the concept of \"social reliability engineering\" and how it could help SREs from organisations all over the world create an ecosystem of sharing and collaboration.\n\nYou can find Kyle on LinkedIn: https://www.linkedin.com/in/kyforster/\nYou can find Shea on LinkedIn: https://www.linkedin.com/in/sheastewart/\nTo find out more about RunWhen: https://www.runwhen.com/\nAnd an example of the \"street map view\" of a tech stack: https://www.youtube.com/watch?v=SOvH9lcgCXg\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/Euf3ThjiNhE/maxresdefault.jpg","width":1280,"height":720}},{"id":"vnewhasafEM","publishedAt":"2022-11-07T19:00:23Z","title":"Episode 31 - I still wanna know what SRE is!","description":"In this episode I reflect back on the very first episode of Slight Reliability \"What the heck is SRE anyway?\" and see if my perspective has changed since then. I also tackle the confusion about what SRE is and is not.\n\nShout out to Sebastian Vietz (https://www.linkedin.com/in/sebastianvietz/) for his \"Service Reliability Engineering\" terminology and Richard Benwell (https://www.linkedin.com/in/richard-benwell-ab887b11/) for highlighting the way SRE offers a different value proposition depending on the scale of the services in question.\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/vnewhasafEM/maxresdefault.jpg","width":1280,"height":720}},{"id":"UyePVWjKdzk","publishedAt":"2022-10-31T20:05:02Z","title":"Episode 30 - A Change of Pace","description":"In this episode I announce my new role as Developer Advocate (SRE) at SquaredUp, and what this means for the Slight Reliability podcast.\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/UyePVWjKdzk/maxresdefault.jpg","width":1280,"height":720}},{"id":"uQyZyJIjtco","publishedAt":"2022-10-24T19:00:19Z","title":"Episode 29 - Team Topologies","description":"In this episode I give a summary of the book Team Topologies by Matthew Skelton and Manual Pais (https://teamtopologies.com/book) and how this relates to implementing SRE practices.\n\n(POINT OF CORRECTION: One of the authors is \"Matthew\" Skelton, not \"Michael\")\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/uQyZyJIjtco/maxresdefault.jpg","width":1280,"height":720}},{"id":"N8-5IeSmL1M","publishedAt":"2022-10-17T19:00:15Z","title":"Episode 28 - State of DevOps 2022","description":"In this episode I give my take on the Accelerate State of DevOps 2022 from the SRE perspective.\n\nYou can find the Accelerate State of DevOps Report 2022 here: https://cloud.google.com/devops/state-of-devops/\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/N8-5IeSmL1M/maxresdefault.jpg","width":1280,"height":720}},{"id":"EM9x9Pro5KY","publishedAt":"2022-10-10T19:00:06Z","title":"Episode 27 - Anxiety Engineering","description":"In this episode I share my experience relapsing into anxiety and insomnia, ruminate on an SRE's sphere of influence, and tease an upcoming change of role.\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/EM9x9Pro5KY/maxresdefault.jpg","width":1280,"height":720}},{"id":"csNDUB-aqEg","publishedAt":"2022-09-26T19:00:22Z","title":"Episode 26 - The Toyota Way","description":"In this episode I reflect on the book \"The Toyota Way\" by Jeffrey Liker, and explore four principles which resonate with my work.\n\nThe book in question is The Toyota Way: https://www.amazon.com/Toyota-Way-Second-Management-Manufacturer/dp/1260468518\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/csNDUB-aqEg/maxresdefault.jpg","width":1280,"height":720}},{"id":"8lITZv-qyNk","publishedAt":"2022-09-19T20:00:02Z","title":"Episode 25 - Continuous Delivery","description":"In this episode I discuss the concept behind continuous delivery and share the ideas we've been exploring at IAG.\n\nThe book I mentioned is The Toyota Way: https://www.amazon.com/Toyota-Way-Second-Management-Manufacturer/dp/1260468518 \n\n","thumbnail":{"url":"https://i.ytimg.com/vi/8lITZv-qyNk/maxresdefault.jpg","width":1280,"height":720}},{"id":"5OW2M4yCeGM","publishedAt":"2022-09-12T20:14:22Z","title":"Episode 24 - Interview with Abby Bangser","description":"In this episode I have a chat with Bangser about the transition from testing to SRE, the barriers thrown in front of testers (which SREs don't tend to face), being humble to be let in the door, and *much* more.\n\nYou can find Abby on LinkedIn: https://www.linkedin.com/in/abbybangser/\n\nThe book she mentioned was Infrastructure as Code by Kief Morris https://www.thoughtworks.com/insights/books/infrastructure-as-code-2nd-edition\n\nYou can find Chastity Majors (cofounder of Honeycomb) on Twitter: https://twitter.com/mipsytipsy\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/5OW2M4yCeGM/maxresdefault.jpg","width":1280,"height":720}},{"id":"dzdVXOI37BA","publishedAt":"2022-09-05T20:00:10Z","title":"Episode 23 - Grafana Central","description":"In this episode I share the story of Grafana Central, an observability platform that we've been standing up at IAG.\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/dzdVXOI37BA/maxresdefault.jpg","width":1280,"height":720}},{"id":"EndlMbYEzfE","publishedAt":"2022-08-29T20:00:05Z","title":"Episode 22 - It's SLO Going","description":"In this episode I share a talk I did earlier in the year as part of the Grafana User Group APAC. I share our experiences attempting to implement SLOs at IAG, and our reliability benchmarking work which is a great way to get started if SRE is brand new to your organisation.\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/EndlMbYEzfE/maxresdefault.jpg","width":1280,"height":720}},{"id":"ZOUrx6j55Ls","publishedAt":"2022-08-22T20:00:20Z","title":"Episode 21 - Rubik's Kube","description":"In this episode I share experiences and ideas about Kubernetes, and what I learned from speaking to Ruben Hakopiean from Kubevious.\n\nI'd like to give a huge shout out to Ruben. Many of the topics and ideas discussed come straight from what was discussed in the interview we recorded (but were unable to publish due to audio issues).\n\nYou can find Ruben on LinkedIn: https://www.linkedin.com/in/rubenhak/\nAnd find out more about Kubevious here: https://kubevious.io/\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/ZOUrx6j55Ls/maxresdefault.jpg","width":1280,"height":720}},{"id":"6N3bRgcIyqg","publishedAt":"2022-08-15T20:16:32Z","title":"Episode 20 - Interview with Joey Hendricks","description":"In this episode I have a chat with Joey Hendricks about running performance tests in production.\n\nYou can find Joey on LinkedIn: https://www.linkedin.com/in/joey-hendricks/\nAnd GitHub: https://github.com/JoeyHendricks\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/6N3bRgcIyqg/maxresdefault.jpg","width":1280,"height":720}},{"id":"X_IVfUxZCck","publishedAt":"2022-08-08T20:00:15Z","title":"Episode 19 - NZ DevOps Summit 2022","description":"In this episode I share my takeaways from the NZ DevOps Summit held in Auckland. This was the first in-person event I had attended in three years.\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/X_IVfUxZCck/hqdefault.jpg","width":480,"height":360}},{"id":"kIhGrYY7ihI","publishedAt":"2022-08-01T20:00:12Z","title":"Episode 18 - Interview with Chris Evans","description":"In this episode I have a chat with Chris Evans from incident.io about using incidents to lift the lid on an organisation, how aiming for zero incidents can stall an organisation, how tracking MTTR is unhelpful, and much more.\n\nYou can find Chris on LinkedIn: https://www.linkedin.com/in/evnsio/\n\nHere are the resources Chris mentioned...\n\nThe practical guide to incident management:\nhttp://incident.io/guide\n\nThe Field Guide to Understanding Human Error (by Sidney Dekker) https://www.oreilly.com/library/view/the-field-guide/9781317031833/\n\nMoving Past Shallow Incident Data by John Allspaw https://www.adaptivecapacitylabs.com/blog/2018/03/23/moving-past-shallow-incident-data/\n\nAnd the SREcon talk he mentioned by Courtney Nash: https://www.usenix.org/conference/srecon22americas/presentation/nash\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/kIhGrYY7ihI/maxresdefault.jpg","width":1280,"height":720}},{"id":"minZBcDnGF8","publishedAt":"2022-07-18T22:11:00Z","title":"Episode 17 - Interview with Ganesh Datta","description":"In this episode I have a chat with Ganesh Datta, CTO and co-founder of Cortex.io. In this episode we discuss the human challenges of microservices, gamifying reliability, connecting business outcomes with SRE work, and much more.\n\nYou can find Ganesh on LinkedIn: https://www.linkedin.com/in/gsdatta/\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/minZBcDnGF8/maxresdefault.jpg","width":1280,"height":720}},{"id":"foVn6-iO3H8","publishedAt":"2022-07-11T20:00:10Z","title":"Episode 16 - Interview with Sebastian Vietz","description":"In this episode I have a chat with Sebastian Vietz, an SRE lead based in Canada who has been leading the implementation of SRE across different teams and organisations for eight years. In this episode we discuss SLO adoption, SRE going mainstream, virtual teams, and many other topics.\n\nYou can find Sebastian on LinkedIn: https://www.linkedin.com/in/sebastianvietz/\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/foVn6-iO3H8/maxresdefault.jpg","width":1280,"height":720}},{"id":"cuHmP7WCv80","publishedAt":"2022-07-04T20:00:10Z","title":"Episode 15 - SLObro","description":"In this episode I discuss potential pre-requisites that are ideally in place before attempting to adopt SLOs.\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/cuHmP7WCv80/maxresdefault.jpg","width":1280,"height":720}},{"id":"Ir0dPtYd0JA","publishedAt":"2022-06-27T20:00:05Z","title":"Episode 14 - SLOpoke","description":"In this episode I share my updated thinking on SLOs and an \"ah-ha!\" moment I had.\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/Ir0dPtYd0JA/maxresdefault.jpg","width":1280,"height":720}},{"id":"EYS_aGSqs0o","publishedAt":"2022-06-13T20:00:02Z","title":"Episode 13 - I Guess You'll Have to Latency","description":"What is latency and how does it relate to customer experience? Where do you measure it? Why do the metrics we choose to capture matter?\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/EYS_aGSqs0o/maxresdefault.jpg","width":1280,"height":720}},{"id":"2c3F6PfSzN8","publishedAt":"2022-06-06T20:00:03Z","title":"Episode 12 - SLO vs NFR Grudge Match!","description":"When it comes to reliability SLO's and NFR's are both *somewhat* related in that they allow us to describe the level of service we want to provide our customers. So how do they match up head to head?\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/2c3F6PfSzN8/maxresdefault.jpg","width":1280,"height":720}},{"id":"oSRrCV-uLWc","publishedAt":"2022-05-30T20:00:11Z","title":"Episode 11 - The Era of Errors","description":"What is an error? Where do you measure errors? How do they relate to SLO's and error budgets?\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/oSRrCV-uLWc/maxresdefault.jpg","width":1280,"height":720}},{"id":"QWOX0NiBXxQ","publishedAt":"2022-05-23T20:00:05Z","title":"Episode 10 - Single Pain of Glass","description":"In this episode we discuss the observability concept of a 'single pane of glass' view, and I share my experience implementing one.\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/QWOX0NiBXxQ/maxresdefault.jpg","width":1280,"height":720}},{"id":"x3w8xnENL-4","publishedAt":"2022-05-16T20:00:12Z","title":"Episode 9 - Thoughts from SLOconf 2022","description":"In this episode I share my thoughts from SLOconf, a conference all about Service Level Objectives (SLO's).\n\nYou can find all the talks (actually 60 of them!) from SLOconf here: https://www.youtube.com/watch?v=pgZm2Bp2-AQ&list=PLLNq9CBV7AFwkXvYmjPPIQlRDVwTmacEK\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/x3w8xnENL-4/maxresdefault.jpg","width":1280,"height":720}},{"id":"AIJyh0muSfI","publishedAt":"2022-05-04T20:00:06Z","title":"Episode 8 - o11yfest Pre-reactions Pt2","description":"In this episode I provide three more (p)re-reactions to upcoming sessions at o11yfest 2022 (a conference all about observability). The talks I cover are:\n\n\"Obserability driven development\" by Jessica Kerr\n\"Return on investment driven observability\" by Michael Hausenblas\n\"How the OpenTelemetry Collector puts you in the driver seat\" by Alex Boten\n\nI am also speaking at o11yfest. You can watch my talk on Bad Observability at o11yfest from May 9th to the 12th: https://o11yfest.org/\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/AIJyh0muSfI/maxresdefault.jpg","width":1280,"height":720}},{"id":"sVmJWnRgWHQ","publishedAt":"2022-05-02T20:00:09Z","title":"Episode 7 - o11yfest Pre-reactions","description":"In this episode I provide a (p)re-reaction to three of the talks that will be included in the upcoming 2022 o11yfest conference (a conference all about observability). The talks I cover are:\n\n\"Where the heck are my spans?\" by Reese Lee\n\"Confidence in chaos\" by Narmatha Bala\n\"Is MTTR still relevant in a modern, cloud native world?\" by Martin Mao\n\nI am also speaking at o11yfest. You can watch my talk on Bad Observability at o11yfest from May 9th to the 12th: https://o11yfest.org/\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/sVmJWnRgWHQ/maxresdefault.jpg","width":1280,"height":720}},{"id":"1dTODdjyNHU","publishedAt":"2022-04-11T20:00:02Z","title":"Episode 6 - Afailability","description":"How do you measure the availability of your services? What metric do you pick? What layer of the solution do you track it from?\n\nMy colleague Gwen and I are sharing our SLO definition workshop experience at SLOconf from May 9th to 12th: https://www.sloconf.com/\n\nYou can also watch my talk on Bad Observability at o11yfest from May 9th to the 12th: https://o11yfest.org/\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/1dTODdjyNHU/maxresdefault.jpg","width":1280,"height":720}},{"id":"6mao8__nMZc","publishedAt":"2022-04-04T20:00:01Z","title":"Episode 5 - SLO Motion","description":"In the episode I share our team's experience defining SLO's, and how we experimented and pivoted to achieve better outcomes.\n\nAs discussed in the episode, if you would like to hear (and see) more about our SLO workshop, my colleague Gwen and I are speaking at SLOconf from May 9th to 12th: https://www.sloconf.com/\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/6mao8__nMZc/maxresdefault.jpg","width":1280,"height":720}},{"id":"T1TD35Acv8I","publishedAt":"2022-03-28T19:00:06Z","title":"Episode 4 - Bad Observability Part 3","description":"What are even more antipatterns to avoid in monitoring, alerting, tracing, and logging?\n\nShout out to James Pulley for his contribution to this episode. James is one of the world's leading experts on performance engineering and can be found on LinkedIn here: https://www.linkedin.com/in/jameslpulley3/\n\nI will be presenting about Bad Observability at o11yfest from May 9th to the 12th 2022: https://o11yfest.org/\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/T1TD35Acv8I/maxresdefault.jpg","width":1280,"height":720}},{"id":"Sq-IDm-98nA","publishedAt":"2022-03-21T19:00:11Z","title":"Episode 3 - Bad Observability Part 2","description":"What are some more antipatterns to avoid in monitoring, alerting, tracing, and logging?\n\nShout out to Raguraman Balasubramanian (https://www.linkedin.com/in/raguraman-balasubramanian-070150108/) for his contribution to this episode.\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/Sq-IDm-98nA/maxresdefault.jpg","width":1280,"height":720}},{"id":"cqaHp24piGk","publishedAt":"2022-03-14T19:00:19Z","title":"Episode 2 - Bad Observability Part 1","description":"What are some antipatterns to avoid in monitoring, alerting, tracing, and logging?\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/cqaHp24piGk/maxresdefault.jpg","width":1280,"height":720}},{"id":"AyQvIBT5HC8","publishedAt":"2022-03-07T19:50:38Z","title":"Episode 1 - What the heck is SRE anyway?","description":"What is SRE *really* about? How did it start? What do I *want* it to be? What is it being implemented as in the industry?\n\n","thumbnail":{"url":"https://i.ytimg.com/vi/AyQvIBT5HC8/maxresdefault.jpg","width":1280,"height":720}}],"id":"episodes"}],["$","div",null,{"className":"page_aboutContainer___i1l6","id":"about","children":[["$","@10",null,{"src":{"src":"/_next/static/media/stephenTownshend.8c0cb793.png","height":279,"width":279,"blurDataURL":"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAgAAAAICAMAAADz0U65AAAAXVBMVEX8/Pvd3OD09PT09vj6+vv+/v79/P2zdmnBmYny8vOnh3XpoYmwmYHp5uLa08o7QFXMiG+7bExgaH/WyMX////////Wu7XNjHrOuKiYYjirakHCmXG7inF6VFZaSl3Jr4kAAAAAGHRSTlP9SiMKqsff/v7+/v79/f30/v7f/CP///64d6IaAAAACXBIWXMAAAsTAAALEwEAmpwYAAAAQUlEQVQImTXGxxZAMABFwYuERG9PivL/n+lYmNVQGfkRW2I0tKlXDYqhu7xAR9M4/uhLzMspYbXl5Dzs6xPmeypedNMDm2HpO8AAAAAASUVORK5CYII=","blurWidth":8,"blurHeight":8},"alt":"Stephen Townshend","className":"page_aboutPhoto___Rqa_","quality":100}],["$","div",null,{"children":[["$","h2",null,{"children":"About the host"}],["$","p",null,{"className":"has-regular-font-size","children":"Stephen has a background in SRE and performance engineering. He has worked in the industry for 15 years as both an external consultant and an internal engineer."}],["$","p",null,{"className":"has-regular-font-size","children":"Our industry is full of buzzwords and exaggerations, it can be hard to know what is real or not. Stephen strives to take these complex technical concepts and to simplify and present them in a way everyone can understand and apply (and to call out when something is too good to be true)."}],["$","p",null,{"className":"has-regular-font-size","children":"Stephen lives in Auckland, New Zealand and currently works as a Developer Advocate for SquaredUp, as well as promoting and improving observability and SRE practices internally in the organisation."}]]}]]}]]